Another screen cast tool that will allow for creating visual and audio tutorials. A very resourceful collaborative software that will help with those small job aids. Sign up was easy, account creation simple , download of free software easy as well. Jing can be upgraded to Jing Pro which allows for more bandwidth and uploading to the web. Software is compatible with PC/Mac platforms and is family product of Screencast. Technical support is there but pretty simple really, and forums are avalilable for blogging, discussions,etc. Simple, clean, and easy to use. One correction JING will not allow for audio that comes with the upgrade of JING Pro.